Terms of
Engagement.
Last updated: 29 July 2026
These terms govern the professional relationship between Ghaith Abdullah and the client on every project and digital service. Reading them in full before we begin protects both sides and makes the agreement explicit.
01Contracting Party
Services are provided by Ghaith Abdullah, an independent digital consultancy based in Lebanon, working with clients across the Middle East, the GCC, and global markets. References to "we" or "the Provider" mean this party. Where an engagement is contracted through a separate registered entity, that entity is named explicitly in the project quotation.
02Scope of Work
Scope is defined in writing in the quotation or approved brief before work begins, covering the agreed deliverables, pages, and functionality. Anything requested outside that definition is treated as additional work requiring written approval and separate pricing before it is carried out.
03Client Responsibilities
The client agrees to supply content, imagery, and necessary access (domain, hosting, advertising and analytics accounts) in good time, and to nominate a single approver empowered to make decisions. Delays in these inputs postpone delivery by the equivalent period without liability to the Provider.
04Timelines
Delivery estimates are made in good faith against the agreed scope and run from receipt of the first payment and all required inputs. Estimated timelines are not contractually binding deadlines unless expressly stated otherwise in writing.
05Revisions & Approval
Each stage includes two rounds of revision within the agreed scope. A stage is deemed approved upon written confirmation, or after seven days from delivery without feedback. Further revisions or material changes after approval are quoted separately.
06Payment Terms
Payments are typically split into a down payment reserving the project and delivery resources, followed by instalments tied to milestones. All prices are in US dollars and exclude any taxes or transfer fees, which are borne by the client. Work on projects more than fourteen days in arrears may be suspended until the balance is settled.
07Cancellation & Refunds
The down payment is non-refundable, as it covers reserved time, resources, and commencement of work. On cancellation after work has begun, the amount due is calculated on work actually completed to the cancellation date, and the client receives the completed work they have paid for.
08Termination
Either party may terminate on fourteen days' written notice. Amounts due for completed work remain payable. The Provider may terminate immediately in cases of repeated non-payment, unlawful requests, or abusive conduct.
09Ownership Rights
On full payment, the client owns the final designs and project deliverables within the agreed scope. Source code access is included where specified in the quotation; if not, it is available as a separately quoted service. The Provider retains ownership of underlying tools, libraries, and the G.A.I.T.H Framework, granting the client a perpetual licence to use them within their project. The Provider may display the work in its portfolio unless otherwise agreed in writing.
10Confidentiality
Both parties agree to keep confidential the commercial information, performance data, and access credentials they encounter during the engagement, and not to disclose them to third parties except as required to perform the work or by law. This obligation survives the end of the engagement. How data is processed is set out in the Privacy Protocol.
11Third-Party Services
Projects may depend on external services such as hosting, domains, analytics, and advertising platforms. These are governed by their providers' own terms and pricing and may change outside our control. The Provider is not liable for interruptions to, or policy changes by, any third party.
12Warranties & Disclaimers
We warrant that work is performed professionally and to recognised technical standards, and we will correct technical defects in the deliverables within thirty days of delivery at no charge. We do not warrant any particular search ranking, sales volume, or return on investment, as these depend on factors outside our control including search engine algorithms, competition, and market conditions.
13Limitation of Liability
The Provider's total liability for any claim shall not exceed the amounts actually paid for the project giving rise to that claim. The Provider is not liable for indirect or consequential loss, including lost profits, lost data, or business interruption.
14Force Majeure
Neither party is in breach where performance is prevented by circumstances beyond its reasonable control, including natural disasters, civil unrest, infrastructure, internet or power outages, or government restrictions. Timelines extend by the duration of the event.
15Governing Law & Dispute Resolution
These terms are governed by and construed in accordance with the laws of Lebanon, and the courts of Beirut have jurisdiction over any dispute arising from them. Before commencing proceedings, both parties agree to attempt good-faith resolution within thirty days of written notice of the dispute.
16Changes to These Terms
These terms may be updated to reflect changes in services or legal requirements, signalled by the last-updated date at the top of this page. Projects already underway remain governed by the version in force when they were agreed.
Important Note:Starting a project or paying the first instalment constitutes agreement to these terms, unless a separate signed contract states otherwise. Where a signed contract conflicts with this page, the contract prevails.